Portfolio

Developed a strategy to reposition and expand an infrastructure advisory business through technology, digital innovation and multidisciplinary service integration. Defined market opportunities, capability development priorities, strategic alliances and operating model changes to support the growth of new advisory and digital services. 

Developed a structured client experience framework for a leading professional services firm serving complex government and infrastructure clients. Integrated business development, engagement delivery and relationship management practices to improve consistency, collaboration and client service quality. 

Led independent commercial and technical assurance engagements for a large public transport ticketing transformation. Reviewed supplier delivery, contractual milestones, system testing and operational readiness, alongside advisory work supporting customer experience, service functionality, operating models and implementation. 

Conducted an independent review of the business case for a major digital train control investment. Evaluated technology integration, operational requirements and implementation risks, providing advice to support investment governance and executive decision-making. 

Led the technology workstream of an integrated commercial and technical review of critical air traffic control systems. Assessed system performance, functional requirements, service risks and market capabilities to inform migration, upgrade and replacement options. 

Led commercial readiness and procurement advisory work for the renewal of a public-facing technology platform renewal. Reviewed technology scope, service requirements, supplier transition, contract arrangements, acceptance testing and tender evaluation methodology to support a complex technology amd services procurement. 

Led a multidisciplinary team of data scientists, software engineers and commercial specialists to explore the commercialisation of large-scale urban data assets. Defined customer requirements, technical capabilities and privacy considerations for analytics products supporting urban planning, transport modelling and infrastructure investment. 

Advised a leading telecommunications network operator on commercial opportunities arising from existing mobile network data assets. Assessed customer needs, product functionality and potential applications in transport planning, property development and urban analytics.