by jamye | Nov 1, 2026 | Uncategorized
Led a multidisciplinary team of data scientists, software engineers and commercial specialists to explore the commercialisation of large-scale urban data assets. Defined customer requirements, technical capabilities and privacy considerations for analytics products...
by jamye | Nov 1, 2026 | Uncategorized
Advised a leading telecommunications network operator on commercial opportunities arising from existing mobile network data assets. Assessed customer needs, product functionality and potential applications in transport planning, property development and urban...
by jamye | Nov 1, 2026 | Uncategorized
Developed an enterprise architecture framework and supporting domain architectures for a leading broadcasting organisation. Addressed the integration of technology, data and operational capabilities across news, television, radio and digital media services.
by jamye | Nov 1, 2026 | Uncategorized
Led the design and implementation of an integrated digital customer service platform for a national telecommunications organisation. Combined customer self-service, knowledge management, social media monitoring and service desk capabilities to strengthen customer...
by jamye | Nov 1, 2026 | Uncategorized
Led the development of an integrated customer information strategy across multiple public transport operators. Defined approaches to journey planning, real-time service information, customer feedback and digital channels, coordinating organisational capabilities and...
by jamye | Nov 1, 2026 | Uncategorized
Led the development of a smart precinct strategy, implementation roadmap and business case for an urban innovation district in Asia. Brought together architectural concepts, user experience, digital technologies and investment priorities, supporting the development of...