Transport Customer Information Strategy

Transport Customer Information Strategy

Led the development of an integrated customer information strategy across multiple public transport operators. Defined approaches to journey planning, real-time service information, customer feedback and digital channels, coordinating organisational capabilities and...
Smart Precinct Strategy & Implementation Roadmap

Smart Precinct Strategy & Implementation Roadmap

Led the development of a smart precinct strategy, implementation roadmap and business case for an urban innovation district in Asia. Brought together architectural concepts, user experience, digital technologies and investment priorities, supporting the development of...
Multimodal Transport Operations Transformation

Multimodal Transport Operations Transformation

Led the development of an operating concept, business case inputs and technology roadmap for >$100M transformation of a transport operations control centre. Integrated operational requirements across multiple transport modes, with emphasis on predictive analytics,...
Smart city innovation incubator & startup mentoring

Smart city innovation incubator & startup mentoring

Supported the development of early-stage digital, data analytics and AI ventures through a competitive global urban innovation incubator program. Provided mentoring and industry perspectives to emerging technology businesses exploring applications in cities,...
Innovation precincts investment study

Innovation precincts investment study

Led a study examining opportunities for investment in smart cities and innovation precincts in an international market. Considered the relationship between public realm development, sustainability, technology investment and the commercial conditions needed to attract...